Friday, November 29, 2019

The technology that defines us

turned on black Amazon Kindle e-book reader
https://unsplash.com/photos/PkyL3p9Kx8c
What does it mean to be a storyteller?

Well what is a story?


Stories can be found in several different forms, most people they think of them as being books, movies, and simply around a campfire. These fictional tales are for entertainment. Looking back at the twentieth century we can find incredible examples of stories; however, they seem one sided (Boivin, 2014). Story tellers created the whole story, delivered it to the consumers, consumers took the story for what it was and then that was it. Fast forward to the modern day social media craze and technoculture, and you can see that one sided stories no longer exist (boyd, 2009). Now when movies and books are released, they are only a fraction of the story. Through modern day participatory culture the contents of the story spread across all platforms, and it grows far beyond anything the original creator could have ever imagined. These platforms are now consisting of virtual reality and games allowing the consumer to be more involved than ever. This process of transmedia storytelling creates new ways to draw in different audiences (Jenkins, 2007).  However, books and movies aren’t the only places in which we can see stories. Storytelling can be found in brands. In our modern society, a brand’s ability to tell a good story is crucial. In order to do so, a brand’s story needs to be authentic and consist of the “Four I’s”; Interest, Instruct, Involve and Inspire (Fell, 2017).

Why is it so crucial?

            Well as Simon Sinek states, “People don’t buy what you do, they buy why you do it”. Consumers no longer buy things based solely on the performance of the product. They need to believe in the purpose of the brand. They seek to be a part of a community, one that is built from the foundations of the brand’s purpose. Working in the creative industries, it will be my responsibility to give people a purpose to join the community of a brand. This purpose can be something as simple as a motto or a way of life, an example being the brand Rip Curl, their motto is the idea of “The Search”. They describe it as a way of life, a call to action or a purpose of adventure. Due to social networking services this brand isn’t restrained by it’s geographical location, it has the ability to have a global community of people who believe in the story of “the search”. This creates an environment for friendships and deeper relations to be made based from the common interest in the brand’s motto. Inspired by the motto, members can create user- generated content, expressing what the idea of “the search” means to them, further developing the overall story of the brand (Jenkins, 2011). The network that is created was all possible from the single motto the brand provided, the rest of the story was developed through numerous forms of media and the interactivity of those that believe in the brand’s purpose.

"Marketing your presence on social media is as important as creating your presence"
- Sorav Jain 

Internet LED signage beside building near buildings
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In our digital age it is no longer an option to be online. In fact, some brands are solely online, because the need to be a physical location isn’t necessary anymore. This necessity for being online isn’t just for brands, but also for the individual. As our society continues to shift further into a digital knowledge economy, obtaining a job is highly dependent on ones understanding of modern digital tools (Smith, 2015). With the digital progression of society, it is vital for people to stay up to date with the current tools so they don’t fall into the digital divide (Hargittai, 2002). When people fall behind on their digital literacy they not only hinder their personal development, but also their capability to succeed in the modern workplace (Pianfetti, 2001). Being a designer, I need to ensure that I stay up to date with the current design tools that are being used. My ability to properly use these tools, will enable me to effectively engage with not only those I work with, but the rest of the digital world as well. As a designer I could create an image and put a creative commons license on, this would allow others to work with and add to my design. This gives me the ability to collaborate with individuals from different backgrounds promoting the process of heterophily leading to new innovations and creations (Dutcher, 2014).

Is every innovation worth the hype?

Innovations tend to follow the hype cycle, an example of this would be Apple’s watch. The first gen watch was a complete failure, but the company fixed the problems and made it better. Overall with technology we create lifechanging innovations (boyd, 2012). We’re able to connect minds from all over the world, allowing them to contribute to the online collective intelligence. Through this knowledge network, an individual’s ideas don’t start and end with them, they just grow and get built upon by others (Bush, 1945). This knowledge is a public good and is available for anyone that has an internet connection and a device to access it on. Unfortunately, not everyone has this luxury. Though there has been a global increase in internet access, there are still billions of individuals that don’t have any connection. This difference in access creates the information rich and information poor, creating the dilemma known as the gap theory. As more information is created through online networks, people that don’t have access fall further behind creating an even bigger gap (Smith, Zickuhr, 2012). Being a designer, I could assist creating a device like Facebook’s “Aquila” plane, which provides internet access for regions that don’t have it. This is to help diminish the gap, the only catch is that it collects user’s data.

What’s happening with all that data?
person wearing mask
https://unsplash.com/photos/flha0KwRrRc

Everyone that uses the internet has a digital footprint. This culmination of data consists of everything a person has ever done on the internet. The scary fact is that there is little to no internet privacy, this data can be accessed by others (Brewster, 2015). These parties can consist of the government, which in countries like America, can be considered a civil rights issue and can lead to social cooling (Soghoian, 2016). Furthermore, now more than ever people and companies run this risk of falling victim to cyber-crime. A hacker has the potential to steal information and ruin someone or a company’s image, and today image is everything (Starobin, 2009). With the increased use on digital devices, the rate of hacking and what can be hack has increased (Economist, 2014). To combat this, companies hire hackers of their own to find weak points in their digital security and fix them. In my future employment I could potentially be the one to work alongside these hackers to find the network problems.

            The uses of technology and where it leads us is dependent on the users. It’s our responsibility to ensure than we are not losing sight of being human (Adams, 2017), and see digital capabilities as being tools to help better society, not become it. Being a designer, I must look at the digital platforms and redefine their purpose (Anderson, 2011). It’s my responsibility to use this media as a tool to help better society and connect the world.



Come check out how this applies to other industries as well.

https://drive.google.com/file/d/1oqlO5b2ZMsKh9zSawaMjRTwqP2fDZmZX/view?usp=sharing